Clean, cosy, comfortable
EXCELLENT Based on 311 reviews Hayley Byfield2025-05-06Trustindex verifies that the original source of the review is Google. We had a wonderful stay! Thanks so much for your hospitality. The room really did have everything we needed, and it was so comfy. Everything was thought of, we especially liked the plugs on the bedside tables to charge phones, the hot chocolate sachets and bickies were enjoyed last night and the heater in the room worked really well. We will be back! Julie Begg2025-05-05Trustindex verifies that the original source of the review is Google. Wonderful location, easy walking distance to shops and restaurants, Botanic Gardens and a quick car trip to the beach and other attractions. Superbly comfortable bed and quiet room for a good night's sleep. I stayed two nights there with a friend over the weekend of the recent election and watched the results come in with astonishment and disbelief! An historic election and a weekend to remember in Warnambool in a very pleasant and comfortable motel. Vivien Voon2025-05-03Trustindex verifies that the original source of the review is Google. Best in every way - top notch service and communication plus excellent facilities inside the room. Most comfortable motel experience ever and best value for money! Kyle Dowling2025-05-02Trustindex verifies that the original source of the review is Google. Booked this motel last minute while wandering the Great Ocean Road. Super nice staff that gave lots of good recommendations for the area, very clean and comfortable room! Would highly recommend! trevor carr2025-05-02Trustindex verifies that the original source of the review is Google. Highly recommend City Heart Motel Warrnambool. We stayed here and found the manager to be extremely friendly and helpful and would definitely return. The motel is in a great location to walk to the shops and restaurants, and extremely safe. The room had a really comfortable bed and was spotlessly clean and Rob was a really nice guy to deal with. Don’t forget to go eat at Home Grown Port Fairy when you’re in the area, delicious food ! naman vohra2025-04-22Trustindex verifies that the original source of the review is Google. Amazing stay, very neat and clean. Good approximate to central. elliott cronan2025-04-17Trustindex verifies that the original source of the review is Google. Awesome accommodation, will definitely come back Tim Bradshaw2025-04-15Trustindex verifies that the original source of the review is Google. Congratulations to Rob, Jenny and staff Once again we booked the 3 bedroom apartment and was not disappointed. The room was spotless, the service top notch (5 stars not enough). We had a hassle free stay, kids loved it as much if not more than the adults. Great location as close to everything. Well done Rob and staff. We will definitely be back to stay with you guys again. Thanks again for having us.
Your Stay
Welcome to the City Heart of Warrnambool
City Heart Motel is well-named: we’re on the doorstep of the Warrnambool CBD, with a huge array of shops, cafes, restaurants and activities very close by, but we’re also set back from the main road, so we achieve the perfect combination of convenience, quietness and great parking!
We have very high standards with everything we do, ensuring that our rooms are clean, cosy and comfortable. Our Head Housekeeper Jenny ensures that rooms are cleaned to the same standard as a 5-star hotel, we also continually work to update the rooms over time with useful, tasteful furnishings, and Manager Rob and team in the front office provide great communication and friendly service to guests.
We’re sure you’ll enjoy your stay at City Heart Motel, and become a regular guest every time you visit the beautiful south-west region!

Our Rooms
We have 16 rooms and two Family Apartments. These are our room and apartment types:

Queen Room
A Queen bed, comfortable chairs, a coffee table, a standard table, standard chairs, and a long bench with many appliances included such as a Smart TV, microwave, bar fridge, toaster, kettle, crockery and cutlery.

Twin Room
A Queen bed, a single bed, comfortable chairs, a coffee table, a standard table, standard chairs, and a long bench with many appliances included such as a Smart TV, microwave, bar fridge, toaster, kettle, crockery and cutlery.

Family Room
A Queen bed, two single beds, comfortable chairs, a coffee table, a standard table, standard chairs, and a long bench with many appliances included such as a Smart TV, microwave, bar fridge, toaster, kettle, crockery and cutlery.

Family Apartment
At least two bedrooms, with a Queen bed in the master bedroom and two single beds in the other room/s, a lounge room with lounge chairs, comfortable chairs, a coffee table, a standard table, standard chairs, and a bench/table with many appliances included such as at least one Smart TV, a microwave, bar fridge, toaster, kettle, crockery and cutlery.
